Frequently asked questions

Questions buyers ask before running a supplier check.

Understand what information you need, what MadeSure AI can verify online, where its limits begin, and what happens if a report appears to identify the wrong company.

MadeSure AI frequently asked questions

What do I need to start a check?

A company name is enough to get started. Providing a website, supplier profile, business licence, address, or contact details can help us identify the correct legal entity more accurately.

When will Supplier Shortlist be available?

Supplier Shortlist is coming soon. Tell us what product you’re looking for, and MadeSure will search for relevant Chinese suppliers, compare the available evidence, and rank the most promising matches.

Join the waitlist to be notified when it launches.

Will the supplier know that I checked them?

No. MadeSure uses publicly available information and does not normally contact or notify the company being reviewed.

What if something looks wrong in my report?

If you believe the report has identified the wrong company or something does not look right, please contact us. We will review the issue, and you will not be charged for an inaccurate report. If you have already paid, we will issue a refund.

Does MadeSure replace a factory audit?

No. MadeSure helps you screen suppliers before you spend more time or money on samples, deposits, legal reviews, or factory audits. Physical equipment, production capacity, quality systems, and on-site conditions still require direct verification.

Need to see the output before you start?

Review the sample supplier report, see how MadeSure compares, or visit the Contact page.